Prices and fines
Prices and fines
*This version is effective as of February 9, 2024
How payments work
*You must pay for the rides immediately, we do not provide credit.
Charging your card
- at the beginning of the ride
- during the ride every €20
- remaining balance at the end of your ride
Please make sure that your card has money and is working at all times. The car may stop or lock itself at any time if a payment is not successful.
Minimum payment is €1. If less than €1 is due, the system charges you €1 and puts the change on your bonus account.
Please check after your ride that your RideNow account balance is zero or positive.
Deposit
Deposit is usually not required. A deposit of €100 can be requested from your card if you are younger than 21, have driving experience of less than 12 months, have not paid us on time in the past or were involved in accidents or risky behaviour.
The deposit may also be required at the request of the company's security department.
The deposit is not returned automatically. You may request its return anytime by messaging our customer support. Usually it takes us a few days to confirm that we have no outstanding issues with your payments and no damage to the cars you rented. It will take a few more days for your bank to process the return of the deposit - thank you for your patience!
Non-payment
*Non-payment within 24 hours results in a fine of €5 (once)
A large debt (over €20) or many non-payments result in:
- a deposit of €100 required before future rides
- the future rides being more expensive
The deposit may be lifted if you pay on time for 30 days.
After 30 days of non-payment your account will be suspended. Re-activation fee is €25.
How prices work
The cost of a trip is always made up of time and kilometers. You can choose a short trip, a trip of a few hours or a whole day. Please check price in the app.
Booking time of 20 minutes is free, up to 2 times in a row. Further bookings are charged at the per-minute rate. One paid car hire with mileage must be made to receive the free booking again.
Carsharing per minute
You have to pay:
1. Start rate, plus
2. Per minute rate, plus
3. Per kilometre rate
Applicable prices are shown in the app, and are subject to change without notice.
- Fuel included, no need to refuel
- VAT, TPL and CDW Basic Protection are also included
- Prices for drivers younger than 25 pay are higher due to insurance
Packages
*Prices for packages include certain number of minutes (hours, days)
You have to pay:
1. Price of the package, plus
2. Per kilometre rate (for extra kilometers)
If you do not finish the rent via the app prior to the expiration of the prepaid time, regular per minute rate starts to apply.
Applicable prices are shown in the app, and are subject to change without notice.
- Fuel included, no need to refuel
- VAT, TPL and CDW Basic Protection are also included
- Prices for drivers younger than 25 pay are higher due to insurance
Drivers younger than 25
- Drivers under the age of 25 must pay an additional premium for CDW/CDW+ protection.
- Some cars are not available to drivers younger than 23.
- €100 deposit before each ride is required from every driver younger than 21.
- Drivers under the age of 25 can start a rental only between 6 AM and 9 PM.
Optional Services
- Booking the car before the rent starts for more than 20 (free) minutes (*the relevant per-minute parking rate applies.)
- Airport Car Drop-Off (Paphos and Larnaca) €10
- Airport Car Drop-Off (Park2Fly Larnaca) €10
- Ayia Napa Summer Parking Drop-Off €10
- Coral Bay Summer Parking Drop-Off €10
Late Payment Fines
No money on card
*the car may stop at any moment
Late payment
Insufficient balance on your payment card to settle a debt for more than 24 hours:
- €5 one-time fine
- €100 deposit for future rides
- price of future rides (minutes and packages) increases by 50%
After 30 days of non-payment the account is suspended
*Re-activation fee is €25
Dirty Car Fines
*Car must be left reasonlably clean for the next client, all garbage removed.
Smoking
*Smoking or vaping in car, heavy soiling.€100 fine / dry cleaning fee
Dirty interior
*Salt or sand on seats, spills, wet seats, children feet marks, pets hair, etc.€25 fine
Garbage left
*Paper cups, bottles, tissues, masks, packaging, etc.
€10 fine
Finishing Rent Fines
The rent must be finished within the Home Area on a free, public parking, accessible for the next client. It is forbidden to complete the rental in underground and roofed parking lots, because in these places there is poor GPS reception and other customers will have difficulty finding the car.
Finishing the rent on a paid parking
parking fee + €10 processing fee
Finishing the rent on a private parking unaccessible to public
€10 relocation fee
Leaving car on shop's parking, private parking, or blocking other car, roadway or house
€10 relocation fee if we are requested to move the car
Car left outside the Home Area
€30 fine plus €1 for each kilometre away from the Home Area
Window left open
€10 fine
Other Fines and Fees
Not informing us about accident or damage during your rent
*including small
€25 fine
Unauthorised driver
*car driven by anyone other than the account owner, or missing or wrong selfie
€100 fine to account owner
Drunk or 'under influence' driving
*including accidents, car taken to police for any reason, opened alcohol or substances left in car
€100 fine
Driving on unpaved roads
€10 fine plus €1 per kilometre
*plus any damage to paint and suspension
Driving in occupied territories
*"northern" Cyprus
€50 fine plus €3 per kilometre
Road Assistance in Cases of Client's Fault
* may be not available, especially out of working hours
out of fuel, stuck in mud, tires damaged off road, accident at the client's fault, etc.
minimum €30, up to hundreds (our actual cost) if car evacuation is required
Municipality, parking or police fine
*amount of the fine to be paid to government/municipality
plus €10 processing fee
Thank you for paying on time, and enjoy your rides!
Please contact support at +35799132851 via WhatsApp message or phone call if you have any questions or issues.